The online betting sphere sometimes gets confusing, and players can get into various life betting situations. Sometimes players cannot create an account, cannot log in, or cannot enter the site at all. Here, we create tutorials on all possible reasons why this or that bookmaker does not work. In the following article, we’ll talk about BetPawa company and its common problems that players complain about. But first, make sure that the site is available in your country. To do this, open the site description or check the domain. So, let’s get started.
BetPawa Main Issues
After analyzing the list of the most common betPawa problems, try to apply the presented methods to solve them. Here we’ve presented the solution to the problems that we and our readers faced during their betting journeys. Of course, many of them are easy to solve, while others can’t be solved because it is a technical-legal problem.
1. BetPawa Is not Available in Your Country
The first thing you need to be sure of is the problem of access from the legal side. Of course, the betting site can offer its services to all countries. To do so, the bookmaker has to get a license from the local regulator of each country. But that’s expensive and requires a lot of responsibility. If the bookmaker loses his license, the site will no longer work. Which countries are supported by betPawa?
- Uganda;
- Kenya;
- Nigeria;
- Zambia;
- Ghana;
- Tanzania;
- + a few others.
BetPawa is a bookmaker recognized and trusted by numerous authorities, allowing players to experience sports betting on a variety of sporting events, with incredible betting markets and the excellent possibility of live betting. Citizens of these territories can legally access the sportsbook, place bets, and withdraw winnings, so check if you are one of them.
2. Technical Website Issues
If you are sure of the legitimacy of the sportsbook in your country, the problem will come from the bookmaker’s side. Such problems include server crashes, no internet connection, website updates, and other website-related problems. Unfortunately, you won’t be able to solve the problem because only the website owner and administrators know when the site will be working again. You have two options, either to email or call support or to just wait and see if the site works or not. Usually, if the site is under maintenance, you’ll have to wait an hour or an hour and a half.
3. The Site Does Not Load Pages Properly
If you’re getting a black or white screen, but the site is loading, you need to follow these steps.
The first is to check the Internet connection on your computer or cell phone. There may be problems with your Internet provider, or the Wi-Fi connection may not be stable.
Second, try refreshing the page or browser. If you’re using your phone, try turning it off and on again. If this does not help, read on.
4. Can’t Launch the App
BetPawa is not only a site: there is also a convenient Android app for betting on the go. However, what to do if the app does not work on your device? First, check the compatibility of the app without a mobile device. There are some app requirements, including:
- Android OS versions must be 4.4 or higher.
- You need to have 2.5MB of free space.
- Enable the installation of apps from unknown sources.
- Make sure the mobile service has a good connection.
If all of these requirements are met, you’ll be able to enter the app and enjoy mobile betting.
In addition, remember that the app also needs to be updated. Otherwise, you won’t be able to launch it. How to update? Open the official betPawa website, go to the app page, and download a new version. Don’t forget to delete the old one. Once the app is installed, log into your account using the same details.
5. Can’t Register
BetPawa is a betting site with the easiest registration. It’s already working if you open the site and see the registration button. Make sure to click on it, and in the pop-up window, provide your personal information, including full name, phone number, and password, and select the currency. Choosing the wrong currency may cause difficulties with deposits and withdrawals.
If all the information provided is correct, you’ll be asked to confirm your phone number and link your email. In case the registration was successful, you will see your profile number and can proceed with a deposit.
Sign up and get it now
6. Can’t Log in
The second problem related to the account access is the login. The most common obstacle with logging is that you forget your password or username. In fact, there’s nothing to worry about. You can recover your password by clicking on the “Forgot your password” button on the login tab. Press on it and enter the phone number that you used during the registration. Then, come up with a new password and try to remember it.
Another aspect that causes your login problems is the account block. Usually, accounts get banned after messing up with the rules several times. For example, you’ve created your second account, and the system detects you. According to the terms and conditions, you can only create a single account. So, in case you try to register several accounts, all of them will be banned. If you are blocked by mistake, contact customer service through one of the channels.
| Support Option | Contacts |
|---|---|
| FAQ section | BetPawa Website |
| Facebook Messenger | betPawauganda |
| Telegram | betpawa_uganda_bot |
| ug@betpawa.com | |
| Phone numbers | +2563124222001, +256200702250 |
| betpawaUG |
Conclusion
There are several reasons why betPawa may not work. It happens, but you shouldn’t worry about it because there are almost no problems you can’t solve. If you encounter any of the problems on the way, make sure you check the solutions we offer in this article. If you can’t find a solution, don’t hesitate to contact customer support via messengers, emails, or call center.
